Information you provide to us. Personal information you provide to us through the Services may include:
Contact information, such as your first and last name, email address, phone number, professional title and organization name.
Profile information, such as your username and password and any account preferences for the Services.
Datasheet information. When enrolling in the service, you will be asked to fill out a datasheet with personal data fields that you can choose to complete so that we can find instances of data brokers holding that data about you and have it deleted. The kinds of categories that you can provide and thus have us search against include first name, middle name, last name, date of birth, gender, email addresses, phone numbers, street addresses, relative’s names, employers, political affiliation and ethnicity. This information is used to provide the DeleteMe service, specifically to search for listings containing your personal information on data broker websites and to have them removed. Your provision of this information to us is entirely optional. The more information you provide, the more data points we can search against and the more listings we can find and have deleted.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us.
Usage information, such as information about how you use the Services and interact with us, including information you provide when you use any interactive features of the Services.
Marketing information, such as your preferences for receiving communications about our products, activities, and publications, and details about how you engage with our communications.
Information we obtain from other third parties. We may receive personal information about you from third-party sources, such as marketing partners, publicly-available sources, and data providers.
How We Use Your Personal Information
To operate the Services. We use your personal information to:
provide, operate, and improve the Services;
establish and maintain your user profile on the Services;
communicate with you about the Services, including by sending you announcements, updates, security alerts, and support and administrative messages;
provide support and maintenance for the Services; and
respond to your requests, questions and feedback.
For research and development. We analyze use of the Services to improve the Services and to develop new products and services.
To send you marketing and promotional communications. We may send you marketing communications as permitted by law. You can opt out of our marketing and promotional communications as described below.
To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Services; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
With your consent. In some cases we may specifically ask for your consent to collect, use, or share your personal information, such as when required by law.
To create anonymous data. We may create aggregated and other anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
How We Share Your Personal Information
Service providers. We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Services (customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as authorized by their contracts with us.
Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.
Business transfers. We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a (potential) business transaction such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
In this section, we describe the rights and choices available to all users.
Access or update your information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into your account.
Opt out of marketing communications. You may opt out of marketing emails by following the unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.
Do Not Track and Global Privacy Control. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.
Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information to provide the Services to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with the Services. We will tell you what information you must provide to receive the Services by designating it as required at the time of collection or through other appropriate means. As described above, while you do not need to fill out your datasheet, if you do not, we will not be able to find your personal data held by data brokers. The more information you provide in your datasheet, the more data points we can search against and the more listings we can find and have deleted.
Other Sites, Mobile Applications, and Services
The Services may contain links to, or content or features from, other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, and your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
The Services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 16. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian, we will delete it. We encourage parents with concerns to contact us.
How to Contact Us
If you have any questions or comments about this Policy or Abine’s privacy practices, email us at firstname.lastname@example.org. You may also write to us via postal mail at:
Attn: Legal – Privacy
18 Bow Street, #55
Somerville, MA 02143
Your California Privacy Rights
California has passed a law called the California Consumer Privacy Act (CCPA). If the CCPA is applicable to you, you have the right to:
know the categories of personal information collected about you in the prior 12 months and its sources and business purpose;
know whether your personal information is sold or disclosed, and to whom, in the prior 12 months;
if your personal information is sold, to opt out of the sale of your personal information;
access and then delete your personal information (subject to exceptions); and
equal service and price if you exercise your privacy rights.
“Personal Information” is defined to include information that identifies, relates to, describes, or is capable of being associated with a particular consumer or household. This includes (among other types of personal information) IP addresses, geolocation data, biometric information, and “unique identifiers” such as device and cookie IDs, internet activity information like browsing history, commercial information such as products or services purchased or consuming histories or tendencies, and characteristics concerning an individual’s race, color, sex (including pregnancy, childbirth, and related medical conditions), age (40 or older), religion, genetic information, sexual orientation, political affiliation, national origin, disability or citizenship status. Inferences drawn from personal information “to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes” are also considered “personal information.”
You may review and request changes to your information or opt-out of the sale of your personal information at email@example.com
Effective as of 10/19/2020.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.
Our Sites may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them).
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Sites; and (2) third-party cookies, which are served by service providers or business partners on our Sites, and can be used by these parties to recognize your computer or mobile device when it visits other websites. Third party cookies can be used for a variety of purposes, including site analytics, advertising and social media features.
What types of cookies and similar technologies does Abine use on the Sites?
Description: These cookies are used by advertising companies to collect information about how you use our Sites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our Services and elsewhere, and to measure how the ads perform.
Description: These cookies help us understand how our Services are performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.
How to control them: Stripe, Olark, and Commission Junction use their own cookies. You can find out more information about their cookies and your options in the Stripe, Olark, and Commission Junction privacy policies.
In addition to cookies, our Sites may use other technologies, such as pixel tags to collect information automatically.
Browser Web Storage
We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.
We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.
Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Sites may not work properly.
For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org. If you do not accept our cookies, you may experience some inconvenience in your use of our Sites.
If you choose to opt out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online targeted advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.
Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.
DeleteMe Terms of Service
Effective as of 08/01/2019.
Here are the ground rules if you’re using our stuff. The following Terms of Service (“Terms,” “Agreement”) govern your use of DeleteMe, a service of Abine, Inc.
DeleteMe helps protect your privacy. Our DeleteMe service allows a user (“user” or “you”) to manage personal information and control how other websites and businesses display such personal information. These Terms of Service describe the terms and conditions on which Abine provides the DeleteMe service to you. For more information about how the DeleteMe service works, please visit our Frequently Asked Questions.
Legal policies can be tedious, but please read up. We’ll strive to make our policies understandable. READ THIS AGREEMENT CAREFULLY. IF YOU ACCEPT THIS AGREEMENT OR USE THE DELETEME SERVICE OR APPLICATION, YOU ARE ENTERING INTO THIS AGREEMENT WITH ABINE. THIS IS A LEGALLY BINDING AGREEMENT. If you don’t agree to these terms and conditions, you aren’t permitted to use the DeleteMe services, our apps, or our website.
Things could change. We may amend or terminate any terms of this Agreement at any time and such amendment or termination will be effective at the time we post the revised terms on the site. We’ll strive to make these terms understandable. You can tell when we last revised this agreement was by looking at the “last updated” date at the top of this Agreement. Your continued use of the site or services after we’ve posted revised terms signifies your acceptance of the revised terms.
Tell the truth. You agree that all the information you’re submitting to DeleteMe in connection with the services is and will be true and about you, not someone else. If you provide any information that is or that we suspect is untrue, inaccurate, not current or incomplete, Abine has the right to suspend or terminate your subscription and refuse any and all current or future use of your subscription.
Your data is yours. You retain ownership over all the personal information that you submit to the DeleteMe service, and Abine will never sell it. To fulfil your opt-out requests, we have to send your information to data brokers, which necessarily requires sharing your data with them. We can’t control how these third-party data brokers will treat your personal information, although it is only provided to them so they can opt you out of their public databases.
Adults only. This service is meant to be used by adults only (18+) for themselves, or on behalf of a minor for whom they are the parent or legal guardian.
We’ll try hard. DeleteMe allows subscribers like you to request that third party websites, such as data brokers and information aggregators, remove or suppress your personal information from their websites. You recognize that DeleteMe will use good faith, reasonable efforts to help you submit these opt-out requests, but that we cannot guarantee that third parties will honor the requests or remove your data.
It’s unlikely, but bad things could happen. You acknowledge that your use of the DeleteMe service may have unintended consequences, possibly including direct, special, indirect, consequential and other damages, and you agree that you won’t hold Abine liable for these consequences. (In English, not legalese: let’s say that you have a long-lost brother who’s looking for you via Intelius. Because we deleted you from Intelius, it takes him much longer to find you. You agree that you won’t sue us because you lost the opportunity to spend more time with your brother.) Also, because lawyers often make a lot of clever arguments, you agree regardless of any claim you or lawyer comes up with the most you could ever recover in any claim brought by you against Abine is the total amount of fees you actually paid to Abine over the entire time you used the DeleteMe service.
Don’t sue us because of DeleteMe. You will indemnify and hold harmless Abine, its parents, subsidiaries, customers, vendors, officers, and employees from any liability, damage or cost from any claim or demand associated with your use of the DeleteMe service or site.
You’re letting us do the work of removing your personal info from data broker websites. You grant Abine a Limited Power of Attorney to act on your behalf for the purposes of performing the DeleteMe service to control your personal information online, including submitting opt-out requests to and communicating with third-party websites like data brokers or aggregators or other parties who have control over this content, signing opt-out documents, creating accounts for you, and any other action Abine reasonably deems necessary to remove, suppress, or opt-out your personal information from unwanted sources in fulfillment of your order. This Limited Power of Attorney will remain in full force and effect until you cancel your service with Abine.
Data brokers change, so DeleteMe might change too. You acknowledge that DeleteMe’s removal list depends on the listed websites’ opt-out procedures and business practices and thus is subject to change. DeleteMe will not remove all of your information from the Internet. As such, the DeleteMe service, content and site are provided on an “as is” basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Consistent with what we stated above regarding damages, you agree that in any event, Abine’s liability is limited to fees you actually paid to Abine.
If something crazy happens, it’s not our fault. You acknowledge that Abine will not be liable for any failure to comply with these Terms to the extent that such failure arises from factors outside Abine’s reasonable control, like natural disasters.
Please don’t steal our stuff. All the text, images, marks, logos, compilations (meaning the collection, arrangement, and assembly of information) and other content on Abine’s website (“Site Content”), and all software embodied in Abine’s website, applications, or otherwise (“Software”) used by to deliver the Services is proprietary to us. Except as otherwise expressly permitted by these Terms, any use, redistribution, sale, decompilation, reverse engineering, disassembly, translation, or other reduction of such software to human-readable form is prohibited. The text marks “ABINE,” “ONLINE PRIVACY STARTS HERE,” “DELETEME,” “DONOTTRACKME,” and “MASKME,” as well as their associated logos, are our trademarks, and you may not use them in connection with any service or products other than those we provide in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Abine (although we’re happy to have you use our Site Content for noncommercial, educational, or news-related use if you properly attribute it to us). Any use of such marks will apply to the benefit of their respective owners.
Use our tools and services for good, not evil, or we’ll kick you out. We don’t allow our Site or Services to be used for illegal activities or activities that we find improper for any reason whatsoever. We reserve the right to take preventative or corrective actions to protect ourselves and our users from anyone’s unacceptable use. Your failure to comply with our Terms may result in us terminating your access to and use of our site and services. You are not to:
Impersonate anyone, falsely state or otherwise misrepresent your affiliation with any person or entity, or knowingly provide any fraudulent, misleading, or inaccurate information;
Defame, abuse, harass, stalk, threaten, or otherwise violate others’ rights, including without limitation others’ privacy rights or rights of publicity;
Access or use (or attempt to access or use) another user’s account without permission;
Transmit any software or materials that contain any viruses, worms, trojan horses, defects, or other items or computer code of a destructive nature;
Modify, adapt, sublicense, translate, sell, reverse engineer, decompile, or disassemble any portion of the site or services;
“Frame” or “mirror” any portion of the Site or Services;
Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, data mine, or in any way reproduce or circumvent the navigational structure or presentation of our site or services;
Harvest or collect any other users’ information from the site or our services;
Use our site or services for any illegal activity; or
Probe, scan or test the vulnerability of our site or services, breach their security or authentication measures, or take any action that imposes an unreasonable or disproportionately large load on our site infrastructure.
We’ll charge you for your subscription. You acknowledge that you’re registering for a recurring subscription and will be automatically billed at the end of the subscription billing cycle.
You have the right to cancel your DeleteMe subscription at any time, for any reason, and can do so by emailing us at firstname.lastname@example.org or calling us at 833-335-3836. You are entitled to a full refund if you cancel before your first DeleteMe Privacy Report. If you cancel anytime after your first DeleteMe Privacy Report, you are entitled to a prorated refund based on the time remaining in your DeleteMe subscription. Upon cancelling your DeleteMe subscription, Abine will cease any future billing. This refund policy does not apply if we’ve terminated your account for misuse outlined in this Agreement. Any termination of your use of the DeleteMe service, whether initiated by you or by Abine, won’t affect any of your or Abine’s rights and obligations under these Terms that have arisen before the effective date of such termination.
We’re from Massachusetts, so that’s where we’ll go to court if we ever get on each other’s nerves. You and Abine agree that all matters arising from or relating to the use and operation of our site or services will be governed by the substantive laws of Massachusetts. You agree that all claims you may have arising from or relating to the operation, use, or other exploitation of the DeleteMe service will be heard and resolved in the federal and state courts located in Massachusetts. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any object to proceeding in such courts. If you choose to gain access to our site or services from locations other than Massachusetts, which is likely, you will also be responsible for complying with all local laws of any such other location. Finally, you won’t ever use the our site or services in violation of U.S. export laws or regulations.
DeleteMe Referral Program Terms and Conditions
Effective as of 07/22/2022.
The DeleteMe Refer-a-Friend program is part of the Service that allows existing customers to receive a $50 Amazon.com gift card for referring friends and family to open new accounts with DeleteMe.
Am I eligible to make referrals?
You can participate in the Refer-a-Friend program if:
You're a DeleteMe customer (including customers whose employer pays for their account).
You have a DeleteMe account.
The Refer-a-Friend program isn't available to:
Anyone participating in another DeleteMe reward program, such as our affiliate program
Anyone using paid media to generate Referrals
Who can I refer and what do they need to do?
You can refer anyone who hasn't had DeleteMe service within the previous 90 days, and your friend and family must accept your referral before activating with DeleteMe to qualify.
To qualify as a referral, your friends and family must:
Accept your referral within 30 days by: following your unique referral link to a website and completing the referral form and activating a new account.
Maintain service in good standing (active and current) for 30 days after account activation.
How it works
Send a Referral
Go to https://joindeleteme.com/delete-me/user/profile/referral
Log into your DeleteMe account
From the Refer-a-Friend Dashboard, you can share your unique referral link by:
Copying and pasting the link into a SMS
Sharing the link via email, Facebook post, or Twitter
The link embeds a discount code for your Referral to enjoy
After sending your referral, you'll receive emails letting you know when your referral signs up for DeleteMe service and when your reward is on the way!
Check referral status
Go to https://joindeleteme.com/delete-me/user/profile/referral
Click Get Started.
Enter your DeleteMe login credentials.
Click Refer Now.
From the Refer-a-Friend Dashboard, you can see your referral:
Successful: Your friend has signed up for DeleteMe service, your referral has been validated and you've been sent a $50 Amazon.com gift card.
Pending: Your friend has signed up for DeleteMe service, and we're in the process of validating the referral.
Unsuccessful: Your friend has canceled or is unable to complete the order, or it does not meet the criteria
Claim your reward
Once your reward has been processed, you will receive notice of the reward via email. Gift cards not redeemed within 30 days will automatically expire.
Steps for referred friend and family
If you've been referred to DeleteMe through the Refer-a-Friend Program:
Within 30 days of receiving your referral, click the unique link provided by your friend or family member who referred you.
Sign up for and activate a DeleteMe account.
Maintain your new account in good standing for 30 days after your activation.
Terms and Conditions
To refer friends to DeleteMe under this program you must have an eligible DeleteMe plan and remain in good standing on that plan throughout the referral process.
If you're on an eligible plan, you can make referrals after registering at https://joindeleteme.com/delete-me/user/profile/referral
To redeem a referral you must activate the card by accessing the link provided via email. If the referrer chooses to claim their payout, the referrer must apply their referral Amazon Gift Card to her Amazon account within 30 days of receiving it.
If the referrer does not claim their payout within 30 days, the payout will expire and the referrer will no longer be able to claim their payout for that month.
Referral rewards are paid via Amazon.com card. Allow up to 45 days for receipt after referral is complete. You can receive up to $500 in referral rewards each year.
DeleteMe may suspend, change, or cancel this program at any time, without notice. DeleteMe reserves the right to suspend or terminate any customer's participation in the Refer-A-Friend program for fraud, abuse, misuse, harassment, or other inappropriate or suspicious activity.
Amazon.com® Card issued by Tremendous. Amazon® Cards are issued by Amazon and subject to Amazon's terms and conditions. Cards will not have cash value and can be used everywhere Amazon gift cards are accepted. Card terms and conditions apply, including those available here: https://www.amazon.com/gp/help/customer/display.html%3FnodeId%3DGNG9PXYZUMQT72QK. Virtual cards can be used online or in-store via accepted mobile payment apps; no cash access and may expire. Amazon.com is a registered trademark of Amazon.com, Inc. or its affiliates. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. Card terms and conditions apply.
Limited time offer, subject to change.
Void where prohibited by law. Limited as required by law.
Qualifying service for both referrer and referee required. Must be active and in good standing when card is processed; allow 6 weeks for delivery.
Taxes and fees are the sole responsibility of participants.
Program is only available in the United States to U.S. citizens and legal residents. You represent and warrant that you are a U.S. citizen or legal resident, entitled to participate in this program.
Determination of eligibility for rewards is in DeleteMe's sole and absolute discretion. DeleteMe is not responsible for lost or stolen cards.
Abine Responsibility Disclosure Policy
Effective as of 10/15/2021.
Abine values the work done by security researchers in improving the security of our products and service offerings. Data security is a top priority for Abine.
If you believe you’ve found a security vulnerability in one of the Abine’s services, and would like to report a security vulnerability, please notify us. We will work with you to resolve the issue.
Please send an email to: email@example.com. Please provide your name, contact information, and company name (if applicable) with each report.
We are committed to working with you to verify, reproduce, and respond to legitimate reported vulnerabilities.
Provide us with a reasonable amount of time to resolve the issue. Generally we aim to resolve critical issues from one to four weeks of disclosure.
Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading any of the Abine’s services. Please only interact with accounts you own or for which you have explicit permission from the account holder.
While researching, we’d like you to refrain from:
Distributed Denial of Service (DDoS)
Social engineering or phishing of Abine employees or contractors
Any attacks against Abine’s physical property or data centers.
Thank you for helping to keep Abine and our users safe!