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How to Get Off Victoria’s Secret Mailing List

How to Get Off Victoria’s Secret Mailing List

Will Simonds

Last Updated: September 28, 2026

Reading time: 4 minutes

an open catalog on a table

Victoria’s Secret is yet another popular retailer that may send promotions and special offers to people on their mailing list that might be classified as junk mail.

So, if you’re not in the market for new clothing, lingerie, or intimate products, you’re probably wondering how to stop receiving Victoria’s Secret marketing. 

There are few steps you can take to remove yourself from the company mailing list. What’s more, we’ll also show how to put an end to junk mail once and for all. 

The type of junk mail Victoria’s Secret sends

Obviously, if you are or have been a Victoria’s Secret customer, you’re going to receive product purchases and maybe billing statements through the mail. 

The retailer’s well-known catalog was discontinued in 2016 as business went digital, but it’s likely you get email marketing, and discount promos might still end up in your mailbox.

How to unsubscribe from the Victoria’s Secret mailing list

To unsubscribe from Victoria’s Secret marketing, you need to contact their customer service team directly. They can be reached via phone at 1-800-568-4288 or online via chat. 

There’s also a Spanish-language customer service option if you prefer: 1-800-474-7834. 

If you already have a Victoria’s Secret customer account, you can update your mail preferences by accessing your account online.

While Victoria’s Secret doesn’t state how long it takes for them to update their mailing list, in our experience this process can take between 4 and 6 weeks. 

What to do if you keep getting mail from Victoria’s Secret

If you’ve opted out, but continue to receive unwanted marketing from Victoria’s Secret after 6 weeks, you still have a few options. 

  • Victoria’s Secret products are stocked in many major department stores. Always verify a junk mail sender to determine if additional opt-out procedures are required.  
  • You can also send the junk mail back. If there’s a return address on the parcel, simply write “Refused: Return to Sender” and put it back in the mail.
  • Consider making a formal complaint to Victoria’s Secret by contacting their customer service team at 1-800-568-4288.
  • Take security a step further and sign up with DMAchoice. Pay $2 and you’ll be able to select the type of junk mail you want to stop receiving. 

Also, don’t forget to read our guide on canceling catalogs, featuring step-by-step instructions for different ways to opt out of every catalog mailing list. 

How to stay off the Victoria’s Secret mailing list

The most important precaution to take is to make sure never to consent to any marketing mail when or if you interact with Victoria’s Secret in the future.

But it’s even more important a precaution to tackle the root cause of the problem. 

Hundreds of data brokers in the U.S. are at work gathering sensitive online information they intend to sell to the highest bidders. Many companies, like Victoria’s Secret, use data brokers to access personal information for marketing purposes. 

What this means for you is more junk mail and even spam calls. 

By opting out of each of these data-broker sites, you can reduce the amount of spam you receive overall. Only, it’s not easy. In fact, the process is time consuming and complex.

However, a data broker-removal service, like DeleteMe, can help you save time and ensure your data stays protected. Millions of satisfied customers have benefited from our help. 
Find out more about how DeleteMe can help you, for as little as $10.75 a month.

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Will Simonds runs Senior Marketing Operations at DeleteMe, and is a steadfast privacy advocate who has a resolute dedication to online privacy solutions and helping people regain their privacy. S…
Will Simonds runs Senior Marketing Operations at DeleteMe, and is a steadfast privacy advocate who has a resolute dedication to online privacy solutions and helping people regain their privacy. S…
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