Do Not Call List Texas

If you live in Texas and are getting a lot of unsolicited calls, you need to know: “What is the Do Not Call List Texas?”

Read on to learn about this Texas-specific program that helps residents reduce the number of telemarketing calls and texts they receive. 

We also show you how to register with the Do Not Call List Texas. 

The TL;DR Version: Do Not Call List Texas

Here’s everything you need to know about the Texas DNC List at a glance. 

• What it is: The Do Not Call List Texas is a free service that Texas residents can register for to limit the amount of unsolicited telemarketing calls and texts they receive. 
• How to sign up: Fill out an online form, call 1-888-309-0600, or mail your request to Texas No Call, 100 Summer Street Suite 800, Boston, MA 02110. 
• How to verify your subscription: Search for your number via this online form. 
• How to file a complaint: Fill out an online complaint form or call 1-888-782-8477 (TTY 1-800-735-2989). You can also contact the Office of the Attorney General’s Customer Protection Hotline at 1-800-621-0508.
• What to do if you’re still getting unwanted calls/texts: List your number on the National Do Not Call List and opt out from data brokers and people search sites that share your phone numbers and other personal details on their websites for anyone to access. Use our step-by-step data broker opt-out guides or subscribe to a data broker removal service like DeleteMe. 

What Is the Do Not Call List Texas?

The Texas Do Not Call List, officially known as the “No Call List,” is a list that Texas residents can register for to reduce how many unwanted telemarketing calls and texts they receive. 

In Texas, there are two Do Not Call Lists:

• Statewide “Do Not Call” List. This list is for residential or wireless phone numbers. 
• “Electric No Call” List. This list is for business phone numbers. 

The Texas No Call Lists are overseen and enforced by the Colorado Public Utilities Commission. PUCT has contracted with Gryphon Networks Corp. to operate and maintain the lists.

It is completely free to sign up for Texas No Call Lists. 

Wireless and residential numbers remain on the list for three years, whereas business numbers remain on the list for five years. 

The list is updated every three months (1st of January, 1st of April, 1st of July, and 1st of October). 

The date you register on the Texas No Call Lists determines when telemarketers will stop calling you. 

For example, if you register sometime between the 1st of January and the 31st of March, telemarketing calls to your number should stop by the 1st of June. 

Exceptions to the Texas No Call Lists include calls from the following:

• Persons/entities with whom you have an established business relationship within the last 12 months. 
• Persons/entities whom you requested contact you.
• Debt collectors.
• On behalf of non-profit organizations or charities (if the call doesn’t try to make a sale or collect information that will result in a sale).
• State licensees, e.g., real estate agents, if the call is not made with an automated device, the solicited transaction is complete with a face-to-face presentation to finalize it and make a payment, and if you haven’t previously told the licensee you don’t want to be contacted.  

The Texas No Call Lists are separate from the national DNC List. It is generally recommended that you register for both state and national lists. 

Penalties under the Do Not Call List Texas 

If you’re getting calls from telemarketers even after your number is listed on the Texas No Call Lists, you can file a complaint with the Office of the Attorney General, the Public Utility Commission, or the Better Business Bureau. 

You can also pursue your own civil enforcement action after a second or subsequent violation, provided you have: 

a) Notified the telemarketer of the alleged violation and filed a complaint with the Public Utility Commission no later than the 30th day after the call was made.

b) The Public Utility Commission or another state agency failed to start an investigation before the 121st day after you filed the complaint. 

Texas Do Not Call List Registration 

Texas residents can register for the state of Texas Do Not Call List online, by phone, or by mail. 

Online 

To list your number on the Do Not Call Texas List online, follow the steps below. 

1. Go to the Texas ‘No Call Lists’ website

Click the following link: https://www.texasnocall.com/default.asp. 

This will bring you to the Texas ‘No Call Lists’ website. 

2. Click “Consumer Information & Registration” 

Click the “Consumer Information & Registration” link.

3. Select the list you want to register to 

Select the No Call List you want to register to.

To register your residence/wireless number, click the “Register Residence/Wireless for Statewide “Do Not Call” List” link. 

To register a business number, click the “Register Business for “Electric No Call” List” link. 

4. Fill out the form 

You will be redirected to a page with an online form. Fill it out.

Note: After you register your number, it will remain on the Texas No Call List for three (wireless/residential numbers) or five (business numbers) years. Then, you will need to register your number again. 

Phone

Call 1-888-309-0600 to list your number on the Do Not Call Register Texas. 

Mail

You can also sign up to the Texas Do Not Call Registry by mailing your request to:

Texas No Call,
100 Summer Street,
Suite 800,
Boston,
MA 02110.

How to Verify Your Subscription to the Texas Do Not Call List

To verify your Do Not Call Registry Texas subscription, follow the steps below.

1. Go to the Texas ‘No Call Lists’ website

Click the following link: https://www.texasnocall.com/default.asp. 

This will bring you to the Texas ‘No Call Lists’ website. 

2. Click “Consumer Information & Registration” 

Click the “Consumer Information & Registration” link.

3. Click “Search Existing Registration”

Click the “Search Existing Registration” link.

4. Search for your number and reference number

You will be redirected to a short online form. Fill it out.

Enter your phone number and reference number.

Note: If you did not write down your reference number when you signed up for the Texas No Call Lists, you contact the Texas “No Call Lists” customer service toll-free at 1-888-309-0600.

Click the “Search” button.

How to Report Do Not Call List Violations In Texas

To file a complaint about unlawful phone or fax solicitations with the Public Utility Commission, fill out the online complaint form or call 1-888-782-8477 (TTY 1-800-735-2989).

You can also contact the Office of the Attorney General’s Customer Protection Hotline at 1-800-621-0508.

What Is the National Do Not Call List?

After you sign up for the Texas No Call Lists, you should also register for the national Do Not Call List if you haven’t already done so. 

The national DNC Registry, managed by the Federal Trade Commission (FTC), lets US residents indicate to telemarketers that they don’t want to be contacted by listing their cell and home phone numbers on the DNC List. 

Unlike the Texas No Call Lists, numbers stay on the national DNC List permanently unless your number is disconnected or you remove it from the list yourself. 

Once your number is published on the national DNC List, telemarketers must stop contacting you within 31 days. If they continue to contact you, you can complain to the FTC. 

The national DNC List allows certain calls to be made even to residents whose numbers are on the list.

These include:

• Political calls
• Charitable calls
• Survey calls
• Calls from businesses you have an existing relationship with
• Calls for which you’ve given prior written consent.

What to Do If You’re Still Getting Unsolicited Calls 

Getting your number listed on Do Not Call Lists, whether state or national DNC Lists, will reduce how many unsolicited telemarketing calls and texts you receive, but it won’t completely eliminate them. 

The main reason why is that scammers don’t care about such lists since they’re already breaking the law anyway. 

Unless you hide your contact details, scammers will continue contacting you. 

Most people’s contact information is easy to find online through sources like people search sites and data brokers. These companies gather your data from various sources, collate it into a detailed profile, and then list this profile for anyone to access.

Here’s what a typical data broker profile looks like:

To prevent your phone number and other information from being listed on data broker sites, you need to “opt out.” 

See our opt-out guides for hundreds of data brokers that exist today. 

Remember to return to these sites periodically to ensure your profile was not relisted. Data brokers republish people’s personal information when they find more of it online. As a result, opt-outs need to happen continuously. 

For a quicker and easier alternative to keeping your phone number and other personal data off data broker sites, consider subscribing to data broker removal experts like DeleteMe.