Is Macy’s Backstage a Scam?

If you’re thinking of shopping at Macy’s Backstage, you need to know whether it’s safe. Is Macy’s Backstage a scam? 

Below, we explain whether Macy’s Backstage is a scam and discuss some steps you can take to improve your safety when shopping with this brand.

What Is Macy’s Backstage?

Macy’s Backstage sells clearance merchandise, overstock, and specially‑sourced items at discount prices. 

The brand operates store‑within‑a‑store sections in many Macy’s locations and standalone outlets. The stores offer men’s, women’s, and children’s apparel, shoes, accessories, home goods, and cosmetics.

Is Macy’s Backstage a Scam?

No, Macy’s Backstage is not a scam. It’s a legitimate retail business owned by Macy’s Inc. 

Macy’s Backstage operates under the same corporate umbrella as Macy’s, uses the company’s supply chain, and is subject to U.S. retail laws and consumer‑protection regulations. 

However, scammers can exploit Macy’s Backstage’s brand recognition. 

MalwareTips reports that fraudulent websites and social media ads mimic the real Macy’s Backstage website, offering unrealistic “90% off” deals and directing shoppers to enter personal and payment information. 

MalwareTips advises to keep an eye out for the following red flags:

• URLs that mimic real Macy’s Backstage properties, such as “macysbackstageliquidation.store”. 
• Dramatic clearance ads on social media (“up to 90% clearance discounts).
• 90%+ price reductions on the fake website.
• Checkout pages that ask for excessive personal information.

Victims of Macy’s Backstage scams often receive nothing or counterfeit goods, and scammers harvest credit card details.

At least one customer reported to the Better Business Bureau that they were scammed by a website advertised on YouTube that appeared to be Macy’s Backstage. The customer placed an order but never received their item or a refund.

Though Macy’s Backstage has a landing page on the official Macy’s website, Backstage items are primarily sold in physical store locations only. Any standalone website claiming to be “Macy’s Backstage” is fraudulent.

You can find the nearest Macy’s Backstage store near you by going to the official Macy’s website, scrolling to the footer, and clicking the “Macy’s Backstage” link under ‘Our Stores.’ 

You will be redirected to the official Macy’s Backstage website, which features a store locator and FAQs. 

So, Should You Shop at Macy’s Backstage?

Yes, but stay alert online. 

Macy’s Backstage is a legitimate discount division of Macy’s, but scammers create fake websites pretending to be Macy’s Backstage.

If you’re shopping in a real Macy’s store or the official Macy’s website, you’re safe. 

Just avoid third-party sites with unbelievable discounts.

How to Shop at Macy’s Backstage Safely and Privately 

• Only shop at legitimate Macy’s locations. Macy’s Backstage is primarily in physical stores, either inside Macy’s or as standalone outlets. If you want to be safe, shop in person rather than online.
• Use the official Macy’s website only. If you browse online, go directly to the official Macy’s store, not any variation claiming to be “Backstage.”
• Avoid sites with URLs that sound like Macy’s Backstage. Scammers use them, hoping you won’t notice the difference. 
• Ignore unrealistic online deals. 90%+ off offers or social media ads with extreme clearance pricing often indicate a scam. If the price seems too good to be true, assume it is.
• Don’t enter extra personal information. Fake checkout pages often try to collect excessive details. Whether shopping online or in-store, only provide the minimum required payment information. 
• Pay with a privacy-protecting method. Use credit cards instead of debit cards because they offer better fraud protection.