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How to Unsubscribe from the Adam & Eve Catalog

August 25, 2022

Adam & Eve is a popular retailer for adult products that’s also been known to send frequent marketing materials to recipients on their mailing list. 

However, if you’re not in the market for a sex toy or lingerie, it might be a little awkward to receive the company’s catalogs and promotions in you mailbox

If you want to opt out of receiving the Adam & Eve catalog, or other junk mail, you’ve come to the right place. Below, find an easy method to remove yourself from their mailing list. 

What type of junk mail does Adam & Eve send?

Adam & Eve’s product line stocks a collection of sex toys for men and women, as well as other intimate products like lingerie and lube. All marketing is based around these products.

While all purchases are delivered discreetly in an anonymous brown envelope, it can be fairly obvious where a package, or even a catalog or marketing mail, has arrived from. 

How do I cancel Adam & Eve marketing mail?

Adam & Eve customers can easily update marketing settings in their online account. If you’re either unable to access your account, or don’t have one, do the following: 

  • Contact Adam & Eve customer service directly by calling them at 1-800-382-1888. You can also contact them via email with this online contact form
  • Alternatively, put your request in writing, and mail it to Adam & Eve care of: Customer Service, PO Box 8200, Hillsborough, NC 27278, Attention: Privacy. 

On the company website, Adam & Eve states it can take up to 2 weeks for an opt-out request to process. Keep in mind, you could receive solicitation from the company during that time. 

What if I keep receiving catalogs from Adam & Eve?

If you’ve opted out of receiving Adam & Eve marketing, but are still getting junk mail from them after 6 weeks, there are still actions you can take.

The first thing you can do is try to send the junk mail back to them. If the parcel has a return address, write “Refused: Return to Sender” on it and put it back in the mail. 

Also, you may want to consider making a formal complaint to Adam & Eve by contacting their customer service team directly at the contact information listed above.

For further precaution, we suggest you also sign up with CatalogChoice and DMAchoice where you can take more control over the type of spam you’re sent by mail.

Make sure you also read our guide on canceling catalogs for step-by-step instructions on opting out of different kinds of catalog mailing lists. 

How can I make sure I stay off Adam & Eve’s mailing list?

The most important thing to do is to be careful about privacy terms you agree to when or if you communicate with Adam & Eve in the future. 

Also, bear in mind, it’s quite hard to keep your name off marketing mailing lists because companies employ the use of data brokers to acquire your marketing data. Also, companies often share this customer information with third parties. 

If you want to tackle the problem at its root cause, removing your profile from data-broker sites is the only effective solution. Unfortunately, it might be confusing where to begin this process because any of the hundreds of data brokers in operation might have your information. 

At DeleteMe, our online privacy experts have helped millions of customers remove their information from data-broker sites, and kept it secure. We continue to monitor these databases to prevent you from ever receiving more spam, including robocalls and texts.

Sign up today for as little as $10.75 a month to put a stop to junk mail once and for all.

Will Simonds runs Senior Marketing Operations at DeleteMe, and is a steadfast privacy advocate who has a resolute dedication to online privacy solutions and helping people regain their privacy. …

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