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Opt Out of American Express Junk Mail

July 3, 2022

Banks like American Express send out a lot of junk mail to both customers and non-customers that can clog up a mailbox and make you frustrated. 

Luckily, you can rest easy knowing that there’s a simple opt-out process available which will put a stop to this junk mail once and for all. 

The kind of junk mail American Express sends

As an American Express customer, you probably receive statements and notifications by mail. To stop receiving paper statements, select a “paperless” option in your online account

However, American Express will also send you plenty of junk mail, such as ads for pre-approved credit card offers or flyers about new products or services. 

How to unsubscribe from the American Express mailing list

If you’re a client with American Express, you can opt out of receiving mail by accessing the privacy settings of your online account. 

Customers can also call 1-855-AXP-PRIV (297-7748) and speak with an AmEx representative to request to stop marketing material from being sent. 

American Express advises non-customers to contact the customer service department, which can be reached at 1-800-528-4800. 

Lastly, register with OptOutPrescreen, online or at 1-888-567-8688. Registration at this Consumer Credit Reporting Industry website will ensure your personal information won’t be shared with any major credit card companies. 

How long it takes to stop receiving mail from American Express

American Express doesn’t state how long it takes for an opt-out request to be processed. In our experience, though, you can expect to wait up to 6 weeks to stop receiving junk mail. 

Keep in mind, it means you can still receive solicitation from American Express in the meantime.  

What to do if you keep receiving American Express junk mail

If you are still receiving American Express junk mail after 6 weeks since opting out, you do still have a few options. 

First, try and send the mail back. If there’s a return address on the junk mail envelope, write “Refused: Return To Sender” on the unopened mail and put it back in the mailbox. 

You could also consider filing a formal complaint with the company by contacting customer service. AmEx provides an extensive list of customer service contact details here

How to stay off the American Express mailing list

Whenever you deal with American Express over the phone, email, or in person in the future, it’s vital you don’t consent to receiving marketing material from them. 

Most importantly, remember even if you do everything we suggest, there’s no guarantee your details will remain off mailing lists permanently. To guarantee that, you have to remove your information from data-broker sites.

Data brokers harvest personally identifiable information (PII) to sell to marketers around the world, without your consent. Many companies gain access to your PII via the employment of data brokers. As a result, you get subjected to junk mail and spam calls

To ensure your personal information isn’t being shared with marketers, you need to opt out of data-broker platforms. Unfortunately, this is a tedious and complex process.

But DeleteMe can help ease that burden. 

We are specialists in data-broker platform removal and work on behalf of our customers to secure their personal information. Once we’ve opted you out of data-broker platforms, you’ll instantly see a decrease in the amount of junk mail you receive. 
Services start at just $10.75 per month, so find out more now.

Will Simonds runs Senior Marketing Operations at DeleteMe, and is a steadfast privacy advocate who has a resolute dedication to online privacy solutions and helping people regain their privacy. …

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