DirecTV is one of the leading cable TV providers in the U.S. For this reason, it’s common for many of its customers to receive frequent direct mail from the company.
However, sometimes DirecTV customers receive more promotional mail than they would like. This oftens includes junk mail, such as unsolicited promotions, and unwanted phone calls.
The good news is you can remove yourself from DirecTV’s mailing list quite easily. There are also some other steps you can take to ensure that you stay off.
How to unsubscribe from the DirecTV mailing list
For their opt-out process, you need to speak to DirecTV’s customer service department directly. Call 1-888-777-2454 to make a request to be removed from the mailing list.
You should also sign up at DMAchoice to limit the amount of unsolicited mail you receive in general. The service costs only $2 for 10 years. But, keep in mind, it only works for junk mail solicitors with which you’ve never been involved.
While DirecTV doesn’t specify how long a request to unsubscribe takes to process, in our experience it can be up to 6 weeks before an opt out takes effect.
What to do if marketing material from DirecTV doesn’t stop
If you’ve formally opted out of DirecTV’s mailing list and you’re still receiving junk mail after 6 weeks, then take the following actions:
- Send the mail back. DirecTV mail tends to have a return address, so write “Refused: Return to Sender” on it and place it back in the mail (note: never open it).
- File a formal complaint with DirecTV by calling the customer service department or corresponding by mail with a branch location nearest you.
How to stay off DirecTV’s mailing list after unsubscribing
First of all, you need to make sure you don’t consent to receive marketing material interacting with DirecTV in the future—when signing up for services online, for example.
But, a word of warning: opting out of the DirecTV mailing list now may not guarantee that you won’t receive more of their junk mail, or other spam, at some point down the line.
While that seems unfair, it’s because cable companies like DirecTV use data brokers to acquire your marketing data. That means even if you never consent to receive marketing from DirecTV, your personal information can still one day get collected, compiled, and shared with them.
That’s right. You can end up back on their mailing list.
If you want to take your personal security a step further and stop receiving junk mail from DirecTV, and companies like it, for good, you need to remove your personal information from each and every one of the data-broker platforms.
While this is a process that can be done on your own, opting out of over 500 data-broker sites, each with different opt-out processes, is incredibly time consuming. Also, because information is frequently relisted, they require constant ongoing monitoring.
Instead, you could get DeleteMe to do it for you. Our team of privacy experts specializes in the removal of personal data from data-broker platforms. Once removed, we continue to conduct regular surveillance to make sure your information stays both removed and secure.After you sign up with us, we assure you that the amount of junk mail and other spam that you receive will reduce drastically. Plans start at just $10.75 a month. Click here for details.
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