An Easy Guide to Stop the Pottery Barn Catalog

Although some Pottery Barn catalog recipients might enjoy browsing through products from the upscale furniture company, that’s certainly not true for all of them. 

If you’re tired of receiving Pottery Barn catalogs and other junk mail, you’re in the right place. In this guide, we’ll show you exactly how to unsubscribe from Pottery Barn’s mailings list.

What type of junk mail does Pottery Barn send?

Pottery Barn sends out three different catalog mailings, which feature their main inventory, alongside options for “Bed + Bath” and “Kids.” 

However, it’s also possible that you’ve likely received some marketing and special offers through the mail if Pottery Barn has you on their mailing list. 

How do I cancel Pottery Barn catalogs?  

To unsubscribe from Pottery Barn catalogs, you need to contact their customer service department directly. There are two ways to do this:

• You can call the customer service team at 1-800-541-1262.
• You can email them at customerservice@potterybarn.com. Pottery Barn also provides sample statements for the message, depending on your request: 

• “I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.”
• “I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.”
• “I prefer not to have my contact information provided to third parties for their marketing purposes.”

Now, it can take up to 8 weeks to be officially removed from Pottery Barn’s direct mailing list, so that means you could still receive solicitation from them in the meantime. 

What do I do if I keep receiving catalogs from Pottery Barn?

If you’ve unsubscribed from Pottery Barn’s mailing list but are still receiving catalogs and junk mail after 8 weeks, you should follow the steps below. 

• Send the junk mail back. If there’s a return address, simply write “Refused: Return to Sender” on the parcel and put it back in the mail.

• File a formal complaint with Pottery Barn by speaking directly to customer service. That number again is 1-800-541-1262.

• As an added measure, sign up with CatalogChoice and DMAchoice. These services act as third-party opt-out solutions that can help you put a stop to direct marketing. 

Also, be sure to read our guide on how to cancel catalogs, with step-by-step instructions about securing your personal information. 

How can I make sure I stay off Pottery Barn’s mailing list?

Online security is extremely important. Having said that, it’s difficult to stop receiving junk mail because data brokers are taking advantage of your easily accessible online information. 

What that means is, even if you’ve never been a customer, Pottery Barn and companies like them acquire your personal information and marketing data from data brokers. 

Now, if you want to tackle the real problem behind the increasing junk mail, spam, and robocalls you receive, you need to unsubscribe from each and every data broker directly. 

Unfortunately this task is a complex one. There are hundreds of data brokers in the U.S., and opting out of each one can take time and energy. 

The better solution is to get DeleteMe to do it all for you. We specialize in securing your online data by performing data-broker removals on your behalf. 

For only $10.75 a month, you could see a significant reduction in the junk mail you receive.