Athleta, a sister brand to Old Navy, GAP, Banana Republic, is an athletic clothing line that often sends marketing and promotional material by mail to prospective customers.
However, if you’re not interested in updating your gym wardrobe, you might want to put a stop to this unnecessary junk mail building up in your mailbox.
In this guide, we’ll tell you how to put an end to Athleta junk mail by opting out of the mailing list.
The type of junk mail Athleta sends
The cornerstone of Athleta’s marketing mail is its catalog, a look book that showcases the retailer’s latest collections.
However, it’s also possible you might also receive fliers or leaflets for seasonal deals or special offers, both from Athleta and the other brands it’s linked to.
How do you cancel the Athleta catalog
Although Athleta makes it easy to sign up to receive their catalog, the same can’t be said for what it takes for recipients to unsubscribe.
What you need to do first is visit the Communication Preferences page on the Athleta website. Enter your email address to unsubscribe online marketing. However, you also need to visit the Privacy Settings page on GAP’s website to request that your personal information be deleted from their records.
You can also call Athleta customer service to speak directly to a team member and request to be removed from the company mailing list. The number is 1-877-328-4538.
While Athleta doesn’t provide a timeframe for the mailing list removal process, in our experience this can take between 4 to 6 weeks before it takes effect.
What to do if you keep receiving catalogs from Athleta
If you’ve opted out of the Athleta mailing list but are still receiving marketing mail after 6 weeks, we suggest taking a few supplemental actions.
For one thing, you can send the junk mail back. Simply write “Refused: Return to Sender” on the parcel and put it back in the mail.
If the junk mail persists, file a formal complaint with their customer service department. You can find additional contact information here, and you can also contact them via Twitter.
As an added precaution, we also suggest you register for CatalogChoice and DMAchoice, two independent platforms that can help you reduce the amount of spam you receive.
Furthermore, don’t forget to read our guide on canceling catalogs for many different ways you can opt out of catalog mailing lists.
How to make sure you stay off Athleta’s mailing list
Most importantly, don’t consent to receive any further marketing if or when you purchase products from either Athleta, or any of its partner brands.
Unfortunately, however, even if you take some or all of the measures above, it may not be able to guarantee that you’ll stop receiving junk mail for good. That’s because many companies work with data brokers to acquire your marketing information.
Data brokers amass publicly available information online to sell to the highest bidders. Not only is this what leads to the uptick in junk mail and catalogs you receive, spam texts and robocalls as well. If you want it to stop, you need to take back your data from data brokers.
While it is doable, it’s not easy. There are hundreds of data-broker sites in operation, and you need to remove your information from each one, individually.
Alternatively, you can also hire data-removal specialists to do it for you. DeleteMe scours data-broker sites for your information on your behalf, opts you out wherever you’re listed, and ensures a decrease in the amount of junk mail you receive. Sign up for only $10.75 a month and take control of your online personal information.