Harassment and Doxxing Threat Becomes Dangerous for Popular Game Development Company

With millions in annual revenue, this company has been developing high-profile multiplayer games enjoyed by millions of people worldwide for decades but with their success came the danger of harassment and doxxing for staff and executives.

When it comes to online gaming, not everyone plays by the rules. As the number of players
grew, the company was forced to remove individuals who violated its platform’s terms of use.
Unfortunately, some of these individuals responded by threatening the company’s executives
and developers directly.

Faced with the risk of their Personally Identifiable Information (PII) being leaked online by
disgruntled individuals, doxxing became a danger for executives and developers within the company. As the volume of threats grew, company employees began to fear both for their personal safety and that of their families. The company’s executive protection team knew they needed to respond and put a solution in place to protect their employees from PII exposure.

Any tool the company used to remove PII online also had to provide scalable protection and
work continuously, by finding and removing PII when it found its way online. With employee
numbers expanding and personal information exposure increasing, the company needed an
effective PII monitoring and removal solution that could grow alongside them.

The Solution

DeleteMe provided the company with a custom platform for employee PII monitoring
and removal. For at-risk staff, DeleteMe’s data broker monitoring and removal capability immediately
delivered clear PII exposure reduction without any extra operational burden. Onboarding was
simple. After a quick sign-up process, employees could rely on bi-monthly automated personal information search and removal from online sources, including more than 60 data brokers.

Meanwhile, Human Resources could also administer additions or upgrades to DeleteMe
coverage autonomously, adding or removing individuals in response to developing threats.

Results

After initial use by a few key staff members, the company rapidly expanded DeleteMe coverage
to protect at-risk individuals across its organization.

Used as a tool to protect employees from personalized threats, DeleteMe also became a
valuable cultural asset. This was thanks to the immediately visible impact that DeleteMe’s
regular PII monitoring and removal progress reports provided for staff.

Knowing that their employer is taking the initiative to protect them, individuals’ well-being
benefited immensely from using DeleteMe.