A lot of our customers have expressed frustration with Comcast for sending them a barrage of unnecessary and unwanted junk mail.
The telecommunications company, parent to Xfinity, is known to inundate U.S. mailboxes with marketing and promotional offers, and most of it ending up in the trash.
That’s why we’re providing you some simple steps to opt out of the Comcast mailing list, and to hopefully stop you from receiving junk mail once and for all.
What type of junk mail does Comcast send?
If you’re a Comcast customer, you more than likely receive legitimate correspondence from them about billing, account information, or upgrades.
If you want to make these correspondences paperless, you can go to your online account profile and click “Manage” under the “Payment Settings” tab.
How do you unsubscribe from the Comcast mailing list?
The amount of account-related mail from Comcast pales in comparison to the amount of junk mail, so it’s advisable you also unsubscribe from the mailing list.
Since Comcast owns Xfinity, they offer a blanket opt-out option that applies to junk mail from both companies.
This link will take you directly to the Comcast marketing “Opt Out” page. Simply enter your information separately for each mailing list you wish to opt out of.
For Comcast and Xfinity customers, visit the “My Account” page on the website to request to be added to the “Do Not Call” list.
How long does it take to stop receiving mail from Comcast?
If you’re opting out of Comcast direct mail, allow up to 60 days to be removed from the list. Opting out of email and telephone marketing can take up to 30 days to process.
Keep in mind, in all cases this means you may continue to receive spam until the opt-out request is officially completed.
What if I keep receiving marketing mail from Comcast?
If you’re still receiving junk mail from Comcast 60 days after your opt-out request, there are a few options you can consider.
First, send the junk mail back to Comcast. If there’s a return address on the envelope, write “Refused: Return To Sender” on the front and put it in the mailbox.
Next, file a complaint with Comcast customer services. Call 1-800-934-6489 or visit the Complaints Department for other communication avenues.
Finally, sign up with DMAchoice to reduce the amount of junk mail you receive. Get 10 years of coverage for $2 (only effective if you are not a Comcast customer)
How can I make sure I stay off Comcast’s mailing list?
First and foremost, don’t consent to receive any further marketing missives from Comcast or Xfinity in the future. But, while the above methods are all useful, there’s no guarantee your information will stay off mailing lists permanently.
That’s because companies pay data brokers to gather personally identifiable information (PII) about potential consumers. So, as long as your information exists on data-broker platforms, your information can end up on a mailing list.
Therefore, the only effective way to end junk mail once and for all is to make sure your information is kept off data-broker platforms.
While it is possible to do this yourself, opting out of hundreds of data-broker sites is time consuming, and each process is unique.
DeleteMe is the most straightforward solution.
We specialize in removing personal information from data-broker platforms for as little as $10.75 a month. Our privacy specialists work on your behalf to get your data off data-broker sites, keep it off, and keep all your information secure. Talk to a Delete Me advisor today and find out how we can help.