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How to Delete Your Canva Account

How to Delete Your Canva Account

Laura Martisiute

July 10, 2024

Reading time: 3 minutes

To delete your Canva account, you need to complete a request process. After this, your Canva account should be deleted within 14 days.

Speed: 4 Difficulty: 1

Walkthrough to Delete Your Canva Account

Delete your Canva account in six steps.

1. Access the Canva website

Go to the Canva website by clicking the following link: https://www.canva.com/.

Canva homepage

2. Sign in to your Canva account

Click the “Log in” button located in the top right to sign in to your Canva account.

Canva "Log In" button

3. Click your profile icon and “Settings”

Click your profile icon in the top right.

Then, click the “Settings” link from the menu.

Canva profile icon and menu with "Settings" link highlighted

4.  Click “Login & security” and “Delete account”

Click the “Login & security” link located in the left panel.

Then, click the “Delete account” button under the section ‘Delete your account.’

Canva "Login & security" section and "Delete account" button under 'Delete your account'

5. Go to your email inbox and find a code from Canva

You will be asked to enter a code that Canva sent to your email.

In a new tab, go to your email inbox, find the email from Canva, and note down the code.

6. Enter the code and click “Delete account”

Go back to the previous page.

Enter the code.

Click the “Delete account” button to confirm your request.

Canva page asking for an email code

You will receive a confirmation email notifying you that it may take up to 14 days for your Canva account to be deleted.

Canva notification that your account is scheduled to be deleted

You have completed a Canva account deletion process.

Manage Additional Privacy Choices

Even though you have deleted your canva.com account, some of your personal information may still be retained by canva.com. 

In order to exercise additional privacy measures, follow the steps below.

Make a data deletion request

To request a deletion of all the data associated with your Canva account, visit the following link: https://www.canva.com/policies/privacy-policy/.

Visit the section labeled ‘Rights in respect of your information’ to locate the email address you should send your request to (privacy@canva.com). 

Opt out of targeted marketing

To manage your targeted advertising preferences, visit the following link: https://www.canva.com/policies/cookies-policy/ 

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Laura Martisiute is DeleteMe’s content marketing specialist. Her job is to help DeleteMe communicate vital privacy information to the people that need it. Since joining DeleteMe in 2020, Laura h…
Laura Martisiute is DeleteMe’s content marketing specialist. Her job is to help DeleteMe communicate vital privacy information to the people that need it. Since joining DeleteMe in 2020, Laura h…
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